Delivery and Returns

Our commitment


We aim to deliver most orders in 10-15 working days, from point of order. Specialist Tools WILL take longer, estimated delivery times will be advised with your quotation, although these may be subject to change. If you require your tools by a certain date please advise us and we will do everything we can to accommodate your requirements. UK Carriage charges will be indicated on your quotation, some product lines attract an additional OEM(Original Equipment Manufacturer) Carriage Charge, this will also be clearly indicated on your quotation. For international customers quotations will be Ex.Works.

Our offices and workshop are open during normal business hours. Emails, enquiries and orders made out of these hours will be placed on hold until our return.


We do not accept any returned goods without prior authorisation. Please ensure you order the correct items.

This does not affect your statutory rights

Ordering for export?

To find out more
contact our export team